Transport Conduct Reporting Platform - Fraud, Corruption and Misconduct

Transport has zero tolerance to serious wrongdoing such as fraud or corruption.

Transport’s Reporting Platform makes reporting instances of misconduct or serious wrongdoing a simple process. It’s available 24/7 to raise a concern or make a complaint and you have the option to choose to remain anonymous.

In addition to Transport’s employees and contingent workers, this also applies to other individuals who are considered public officials, such as contractors, subcontractors and volunteers, who are engaged to deliver services on behalf of the organisation or exercise the functions of behalf of the relevant agency.

If you are a member of the public and you believe an employee, contractor, subcontractor or volunteer, or someone we do business with is behaving inappropriately, is involved in unethical behaviour, dishonest or corrupt conduct, we encourage you to report it.

Transport has zero tolerance to fraud and corruption.

We expect all our staff to behave lawfully, ethically and with integrity at all times. Staff are not permitted to accept bribes or inducements (no matter how trivial these may be), or to act dishonestly or partially as public officials.

It is also Transport’s policy to report to the police any customers who might offer inducements or bribes to staff to act dishonestly. 
Transport strongly supports disclosures being made by people regarding unethical, dishonest and/or corrupt conduct.
 

Making a Report

There are a number of ways you can make a report:

• Complete an online form (click link or scan the QR Code, below)
• Call 1800 814 813
• Email – transportspeakup@coreintegrity.com.au
• Post – PO Box 730, Milsons Point 1565

Information for employees, contractors, subcontractors and volunteers  

All Transport employees, consultants, contractors, subcontractors and volunteers can report suspected serious wrongdoing via the Speak Up reporting platform, your manager, or a disclosure officer.

If your report has the features of a voluntary public interest disclosure, the Public Interest Disclosures Act 2022 (PID Act) provides you with legal protections against detrimental action for making your report.

Serious wrongdoing includes:

• Corrupt conduct;  
• Serious maladministration;   
• Serious and substantial waste of public money;  
• A government information contravention;  
• A privacy contravention; or  
• A local government pecuniary interest contravention. 

See the  Sydney Metro Public Interest Disclosure Procedure (PDF, 520.92 KB) or Transport Public Interest Disclosures Procedure  for more details or download a list of  Sydney Metro’s Disclosure Officers (PDF, 182.98 KB) or Transport’s Disclosure Officers (PDF, 218.6 KB).
 

Functions exercised on behalf of agencies  

Agencies have an obligation under section 81 of the Public Interest Disclosures Act 2022 (the PID Act) to prominently publish on their website the details of any arrangement for an entity to exercise any function(s) conferred or imposed under the PID Act on behalf of the agency and any arrangement to exercise functions on behalf of another agency. Sydney Metro has entered into an arrangement with TfNSW; Transport has entered into a number of such arrangements, the details of which can be viewed here (PDF, 103.02 KB)